The end of the year is an ideal time to review your recognition program and plan for any changes you want to make in the new year. A regular program review is vital to the health and success of your program since recognition should change along with your organization.
Your recognition program review can be as in-depth or informal as you choose. Follow our three step review process to help tweak your program for future success!
Step 1: Review metrics from the year
Dig into the records to determine how much recognition happened in your organization this year. Identify what programs and teams had high participation rates. Is your current recognition program meeting your goals and objectives? A brief analysis of what’s working well in your organization will reveal trends you want to continue in the new year and areas for improvement. Reviewing recognition participation is easy if you have tools that track it for you!
Step 2: Get employee and manager feedback
This step is perhaps the most important in the entire review! It’s crucial that you ask employees and managers for their feedback. Because your staff use the program the most, they will be your best resource for new ideas, changes and improvements. You can get feedback from employees and managers through a survey, focus groups, or SWOT analysis.
Step 3: Create a plan for change
Once you have reviewed your metrics and analyzed staff feedback, create a plan of changes for the recognition program. Be specific to help ensure the changes are implemented smoothly. Once your plan is complete, communicate it to your organization, especially the individuals who gave you feedback. If you were unable to make a change that was commonly requested, provide an explanation.
Conducting a recognition program review will prepare your program to succeed in the long term. It’s very important to involve employees and managers in the process. If they feel a part of the program, they will be more likely to use it year round!
Review our selection of top articles, videos and newsletters from 2010 to fuel your new year recognition efforts!
- Article: How to Be a Day Maker
- Recognition TV Webisode: How to Start a Recognition Program
- RecogNation Blog: Choose a Recognition Program that will Inspire, not Backfire!
Get genuine feedback from your staff by conducting a brief focus group about your recognition program. You don’t have to hire a professional marketing research firm to conduct an informal and effective focus group with your employees. Focus groups are a valuable part of recognition program reviews because you get first hand feedback from those who use the program. Here are a few questions to ask your group:
- In terms of recognition, what does our organization do well?
- In what areas do we fall short in recognition?
- How can we make our recognition program more successful?
- If I were to pass along a message to management regarding recognition, what would it be?
Three Steps to Start a Day-to-Day Recognition Program
10 Easy Employee Recognition Tips to Keep Recognition a Priority