Every year, we celebrate Customer Service Week
during the first full week of October. Before planning any events, activities, or games, our Spirit Team always creates a theme. A theme ties all your activities together and creates a memorable appreciation event for your team.
We’ve had some truly great Customer Service Week themes in the past, and we’ve made some of our favorites into recognition themes you can use in your organization, too.
1. Thanks For All You Do!
Let your employees know how appreciated they truly are by thanking them for everything they do! Gather everyone in your department or area together and thank each person out loud with a specific detail of why you are thankful for them. While you are going around and thanking everyone give each person a Twist Top Tumbler
that they will be able to use in and out of the office.
2. My Boss Thinks I'm Kind of a Big Deal
Your front line employees are a big deal, so let them know it with this Customer Service Week theme. Keep the Big Deal feel going with a Big Sip Stainless Steel Mug
. This oversized 28 ounce mug will let everyone know how awesome you think your employees are! If you have a larger department give all your employees one of our Team Gear
™ products such as a Tee Shirt, Tote Bag or Twist Top Tumbler with the My Boss Thinks I'm Kind of a Big Deal Smart Saying
. Have your employees wear the shirts on the same day and make it casual!
Customer Service Week themes should be fun! Lighten up a little during your celebration and have a lot of laughs with your team. Put one of these silly talking pens
on a few desks throughout the office or give employees a You Rock rock
. Play mad gabs and charades to keep the laughs rolling all week! With this theme, your team will have fun, improve camaraderie, and everyone will experience the health benefits of laughter!
When it comes to Customer Service Week themes, none is as straight forward and effective as this one! Introduce peer-to-peer Shout Outs
and get the entire team involved in celebrating their customer service awesomeness. At the end of the week, have a “rock concert” where you read the Shout Outs from the week and cheer for the great performances.
Customer Service Week themes are only as memorable as their presentation. This year give customer service awards to outstanding team members at a public award ceremony. Engrave the Beyond the Call story on a glass trophy
or present a desktop clock
. Make a memorable award that will motivate the entire team with our Award Presentation Guide