National Customer Service Week Provides Opportunity to Improve Satisfaction and Sales
Baudville’s New Product Line Rewards Customer Service Excellence
September 21, 2009
Grand Rapids, MICH. – Baudville, the leading provider in day-to-day recognition and award solutions for the workplace, is introducing a new product line that is specifically designed to help companies celebrate the upcoming National Customer Service Week. The new collection is designed to reinforce customer service excellence and improve morale in the workplace.
Celebrated annually during the first week of October, National Customer Service Week is designed to recognize customer service professionals and their critical role in businesses across the nation. This year, Baudville is encouraging employers to use National Customer Service Week as an opportunity to recognize the role all employees play in the customer experience.
“At Baudville, we believe that celebrating National Customer Service Week is an excellent opportunity for companies to increase morale internally while also demonstrating to external customers that you are committed to customer satisfaction,” explained Baudville President and CEO Brad Darooge.
Recent Northwestern University research identifies a direct link between employee satisfaction and customer satisfaction, and between customer satisfaction and improved financial performance. Baudville believes companies that recognize this important connection between employee satisfaction and the bottom line will be poised for bigger profits when economic conditions improve.
Baudville’s new collection, “Outstanding Service,” includes buttons, keychains, notepads and a desktop planter that feature creative messages about service and performance. Created with the current business climate in mind, most of the products in the line are priced under $10, while the products’ whimsical themes aim to brighten the workplace with an element of levity.
“This year, Customer Service Week is about more than interacting with customers,” said Darooge. “It’s about satisfied internal customers – the employees – and their impact on a successful business.”
Baudville, the place for daily recognition, continues to be the leading innovator in day-to-day recognition solutions. Baudville’s day-to-day recognition solutions appeal to today’s increasingly diverse workforce with contemporary designs and relevant messaging, motivating and engaging workplaces world-wide. Baudville has been declared one of the best companies to work for in its area and strives to create the ultimate work experience for its employees.
Collection View the entire 2009 Customer Service Week collection online at www.flickr.com/baudville www.baudville.com/recognition-themes/customer-service/outstanding-service
Images and company logos can be obtained by emailing Cori Curtis or by phone at (616) 698-0889.