Baudville Receives STELLAService’s Rating for Customer Service Excellence
Baudville is proud to display its EXCELLENT seal on Baudville.com
November 1, 2011
Grand Rapids, MI – November 1, 2011 – Customer service has always been a top priority for Baudville, the leading provider in day-to-day recognition and award solutions for schools and the workplace. The place for daily recognition has become known for its quick and friendly service delivered both over the phone and the Internet.
Today, Baudville is proud to announce that it has received an EXCELLENT rating from STELLAService, an independent, third-party company that rates the customer service performance of online stores.
STELLAService evaluates companies on every attribute of the online shopping experience from ease of website navigation to interaction with company customer service representatives. STELLAService experienced all of Baudville’s customer service while “under cover” to make an objective decision about the company’s service.
As the recipient of an EXCELLENT rating, Baudville is eligible to display the STELLAService seal on the company website as a trustmark that objectively and credibly communicates the company's commitment to quality customer service. The STELLAService criteria are so rigorous, only half of all companies that apply receive a rating seal.
"We are very excited to receive this service designation from STELLAService," said Baudville President and CEO, Brad Darooge. "Baudville has always made customer service our number one priority. We’re proud to have STELLAService acknowledge our efforts with the EXCELLENT seal."
Baudville, the place for daily recognition, continues to be the leading innovator in day-to-day recognition solutions. Baudville’s day-to-day recognition solutions appeal to today’s increasingly diverse workforce with contemporary designs and relevant messaging, motivating and engaging workplaces world-wide. Baudville has been declared one of the best companies to work for in its area and strives to create the ultimate work experience for its employees.
Founded in 2009, STELLAService is an independent provider of customer service ratings for online retailers. They rate thousands of retailers each year across a broad array of criteria, including usability and online tools, shipping and returns, and customer support. Based in New York City, the company also publishes reports and other research to help companies worldwide improve their service operations.
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