We stand behind our products, period. If you need to return an unused product for any reason, we'll be happy to credit your account, exchange the item or give you a refund for the cost of the merchandise if returned within 30 days from receipt of your order.
Simply follow the return instructions on the back of your packing slip; then send the merchandise and packing slip back to Baudville; it's that easy! We recommend that you return your package by a carrier that requires a signature (FedEx, UPS, DHL/Airborne or Certified US Mail). Please retain tracking information until credit has been received.
Please Note: Returns of custom (items with your logo or artwork) and personalized (items that have a nameplate or engraved names/awards on them) merchandise are not accepted unless authorized by a Baudville representative. All software and hardware is subject to a re-stocking fee, call 1-800-728-0888 for details and pricing.
Use the top right corner label on your packing slip or send your return to:
Baudville, Inc. Attn: Merchandise Return Dept. 5380 52nd St SE Grand Rapids, MI 49512
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