Keeping a business running means sometimes learning from the past and sometimes looking to the future. It also means looking around at what's happening right here, right now—and if you've been paying attention, you may have noticed a shift in human behavior over the last several years. As participation in social networking becomes the norm for everyone from tweens to grandmas, the way that we share information has evolved, as well. In fact, in our desire to be liked, shared, re-pinned, or re-tweeted, we've made a conscious decision to have a lot fewer private thoughts and actions.
As a result, our collective consciousness now anticipates, and even expects, a level of transparency from everyone we interact with. This is especially true in the workplace, where gone are the days when closed doors, confidential agendas, and the restrictions of a "need-to-know" mentality are accepted. We all feel like we need to know. Period.
As a leader, you're better off embracing this trend rather than trying to fight it. After all, once popular opinions advance, they rarely retreat. And, by providing that clarity, you're seizing an opportunity to build a powerful trust and confidence in yourself.
What does being transparent look like? It's not really what it looks like, but whatit sounds like—and that's the sound of people talking.
At Baudville, we've had good years, great years, and good grief! years. None of this is a secret. We all meet—every one of us, every quarter—and look at the charts and graphs; the peaks and dips. And we talk openly about what we think went right and what went wrong. Sometimes those conversations are met with applause and other times a bit of fidgeting in our seats. Either way, we're all the better for having them—out loud, with each other.
If you don't currently have a consistent and open flow of information at your company, it's time to start. Start opening those doors. Start routing those hush-hush reports. Start SHARING your concerns, your fears, your ambitions, and your dreams. When people know what's happening, they can contribute to it in a meaningful way. And they will come to believe and respect you—and want the things that you want.
AND, YOU CAN TRUST US ON THAT!
||If you've been keeping your inner workings all to yourself, it's going to be a transition to
change to a more open communication strategy. You don’t need to start spilling all at
once. Focus on one delivery channel, like creating an internal company newsletter. As you
become more comfortable sharing news and information, you can expand your initiative to
create two-way conversations with your teams.