(based on 7 reviews)
of respondents would recommend this to a friend.
Reviewed by 7 customers
Displaying reviews 1-5
Back to top
Previous | Next »
Beautiful Pin - Backs Not So Good
By Karin the People Organizer
from Elkhart, IN
About Me Church
Comments about Baudville Lapel Pin - Essential Piece - Gold:
Everyone saw this lapel pin and was awed, so it was a great gift for our volunteers. However, we fortunately took the backs of a few of them off and put them back on again enough when we first got them to realize the backs were not going to stay on. The good news is we called customer service and they had rubber backs sent to us right away. As far as I know the rubber backs are working great for everyone.
Service and delivery comments:
I called customer service twice about the backs not staying on. The first time the person was not much help. I was surprised because it wasn't the type of service I have known from Baudville in the past. I rationalized that she must be a newbie. I had some time so I waited and called back some days later. The second rep was great. She had an immediate answer we had the replacement backs the next day.
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
"Pin backs of poor quality this time."
from Albany, GA
The lapel pin backs are of poor quality in this last shipment. Too many do not secure the pin - let alone fit the shaft of the pin. Perhaps it is the fast production that caused the negligence in making sure that each back fit properly. Having to find replacement backs for the pins take away from the complete quality satisfaction of our bulk order. 5-STAR customer service- no doubt! BUT - improvements are needed to make sure the product is of 5-star quality. Thanks.
Merchant response: Baudville has sent out replacement pin backs free of charge.
Great service, speedy delivery
from Surrey, BC, Canada
About Me Healthcare Industry
Used the lapel pins as a take-away reminder for some upcoming service workshops.Staff loved the items and they really helped to enforce our message. They all came in individual display cases which were really great for actually presenting the gifts to our staff, definitely a nice little perk.
The telephone ordering staff were great. When the initial style that we wanted wasn't available they worked with us to find a style that conveyed the same message and that there would be enough of. A+ service.Delivery was prompt, the items actually ended up arriving almost a week earlier than the quoted delivery date.
Worth the Price
from Dallastown, PA
Very nice pin used for Team Recognition.
too many broken pins - 10% could not use
About Me Dept Manager
We used this as an employee recognition for a job well done during our International conference. It was disappointing that 10% of pins I ordered did not attach to clothing.....albeit a bit embarassing. It's like saying, your special....but the pin we bought you is so cheap it doesn't work.
Bottom Line No, I would not recommend this to a friend