(based on 3 reviews)
of respondents would recommend this to a friend.
Reviewed by 3 customers
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Very nice work
By HomeCare and Hospice
from Willits, CA
About Me Dept Manager, Healthcare Industry, HR Manager
Comments about Baudville Character Impressions Trophy - Above & Beyond:
We wanted to thank a community volunteer who gave of her time to help a dying Hospice patient with a Notary signature, he went out of her way to go to their home several times.
Bottom Line Yes, I would recommend this to a friend
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Now one of my favorite quotes.
By no nickname why do you ask?????
from Minneapolis, MN
About Me Education Industry
Cracked during delivery. Excellent customer service and a rush put on to just make the deadline to present it to the person we were honoring.
Don't do personalization online!
from San Antonio, Texas
About Me Team Leader
The plaque was so great - loved the wording. Our team gave it to our manager, who was leaving the company after 13 years.The issue we had was that the personalization looked great online and terrible when we received it. The spacing was totally different (huge spaces in between some lines, with text not horizontally centered on the metal plate). We needed to present the plaque in 3 days, so they remade the plate (emailing the proof while I was on the phone) and shipped it out immediately. Customer service said it's better to call for personalization and let them send you a proof, but I wish they wouldn't have it available online if it's that different. They gave me instructions on how to replace the plate- it was very easy and the new plate looked awesome! Crisis was averted -except when our manager read the plaque and it made her break her promise not to cry!
Service and delivery comments:
The delivery was so fast, and service was incredible. They were easy to get in touch with, no long waits on the phone, no explaining the situation several times to different people, the person I spoke to was pleasant and willing to help. Didn't blame me for the issue - she was more interested that I end up with a great product. I've ordered MANY things from Baudville over many years now, and only this once had an issue. It felt so great that they wanted to fix it for us and make sure we had a wonderful experience.